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Privacy Notice

Privacy Notice:

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Introduction

 

This policy is written in the form of a Privacy Notice and is in relation to the activities of the Digital Innovation Centre. The notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you. We are required to give you this information under data protection law.

 

Who we are?

 

The Digital Innovation Centre is part of Digital Innovation Partnership and was officially launched in 2020. The vision of the Digital Innovation Centre is to be recognised as the Digital Innovation Centre for Kent and Medway within Health & Social Care, higher education, schools and businesses.

 

The Digital Innovation Centre collects, uses and is responsible for certain personal

information about you. When we do so we are regulated under the General Data

Protection Regulation 2016 which applies across the European Union (including in

the United Kingdom) and we are responsible as ‘controller’ of that personal

information for the purposes of those laws. Our Data Protection Officer is Will Graham.

 

The work of the Digital Innovation Centre is focused on making health and social care services sustainable for the future, by providing training for health and social care staff and provide a physical and virtual space for workshops and events within the health and care sector.

 

The projects that are currently in progress under the Digital Innovation Centre, during which we may use your personal data are:

 

· ESTHER education programme

· RESTORE training and support

· Simulation & Virtual Reality Training

· NRS Skills and TEC Lab

· Health Care Digital Hub and Platform

 

To find out more about the Digital Innovation Centre and our work please visit our website - https://digitalinnovationcentre.care

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Personal information we collect and use Information collected by us

 

As part of the Digital Innovation Centre’s activities, we collect personal information from you in the following ways:

 

• Events, workshops, training and visits to the Digital Innovation Centre

• The development of case studies

• When we are working on-site at a customer’s premises

• So we can send you our newsletter and other updates and information • Our website - https://digitalinnovationcentre.care

 

Our website uses cookies – for more information about the cookies we use you can

view our Cookie Policy.

 

We collect the following personal information via the methods listed above when you provide it to us:

 

• Name

• Job Title

• Organisation

• Email Address

• Signature

• Contact Telephone Number

• Your image via photograph or video

• The training/event you have attended

• When you sign-in at the Digital innovation Centre

• Your view and/or experiences which may include special category information such as health, ethnicity, religious information

 

How we use your personal information

We use your personal information in the following ways:

 

• To create and maintain distribution lists for our training events, where emails will be sent periodically with updates, certificates of participation, event invitations and other information deemed to be of use, we will only contact you where you have consented to be part of a distribution list.

 

• To develop content for our webpages, including the uploading of your image in

the form of photographs, videos and case studies.

• To create videos and other forms of media (e.g. pictures).

 

• To develop promotional material (e.g. flyers, brochures, posters, pull up

banners, newsletters and presentations delivered internally and externally).

 

• As part of our social media and newsletter content.

 

• We use attendance lists at all events, workshops and training sessions so we

can see who is in attendance for safety reasons so in case of an emergency

or evacuation we can account for all attendees. We also use this information

following attendance at an event, workshop or training session to send you a

post event, workshop or training session communication. We will not share your contact details and will only use them in the above two ways during and following attendance at one of our events, workshops or training session.

 

The information you provide to us in relation to case studies, video and other media

(e.g. photographs) may be uploaded into the public domain via our website and social

media content. This means the information you provide will be accessible to the general public.

 

How long your personal data will be kept

 

Distribution Lists: If you have subscribed or purchased tickets through our website to an event or training as listed above on Page 1, your contact information/preferences will be held in a secure database/contact list until such time that you remove your consent.

 

Case Studies: Information supplied as part of case studies will be held in by us

internally for three years unless you withdraw your consent prior to this point. Once

you have withdrawn your consent, or your consent has expired the information will be

held in line with Digital Innovation Centre’s Data Protection Policy before being securely destroyed.

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If you no longer wish for us to use the information you have shared with us, you can

withdraw your consent at any time by notifying the Digital Innovation Centre in

writing either via email (info@digitalinnovation.care) or by post, which is

to be addressed as follows:

 

 

Digital Innovation Centre

Hawkinge House

Hurricane Way

Folkestone

Kent

CT18 7SS

 

On receipt of your notification, we will stop using your information in future publications, but it may continue to appear in publications already in circulation.

 

Video & Other Media: Please refer to the eForm or physical form in relation to the use of your image captured via video or other media (e.g. photographs), as this will be retained digitally as per the signed consent form/eForm. Videos that are captured by the Digital Innovation Centre will also be stored online via our YouTube account; for more information, please see YouTube’s Privacy Policy.

 

Information supplied to us in the form of videos and other images will be securely

held by us for three years unless you withdraw your consent prior to this point. Once

you have withdrawn your consent, or your consent has expired, the information will be held in line with Digital Innovation Centre’s Data Protection Policy before being securely destroyed.

 

If you no longer wish for us to use the information you have shared with us, you can

withdraw your consent at any time by notifying the Digital Innovation Centre in

writing either via email (info@digitalinnovation.care) or by post, which is

to be addressed as follows:

 

Digital Innovation Centre

Hawkinge House

Hurricane Way

Folkestone

Kent

CT18 7SS

 

On receipt of your notification, we will stop using your information in future publications, but it may continue to appear in publications already in circulation.

 

Social Media: as part of our social media activity, we use information such as videos,

images and case studies to build content for our posts. The Digital Innovation Centre will use the Digital Innovation Centre Twitter, Facebook, Instagram and LinkedIn account to share this information, for more information please see

Twitters Privacy Policy - Updates to our Terms of Service and Privacy Policy (twitter.com) Facebook Privacy Policy - https://www.facebook.com/about/privacy Instagram Privacy Policy - Instagram Data Policy | Instagram Help Centre LinkedIn Privacy Policy - LinkedIn Privacy Policy

We will only use information that you have already consented for us to use and once the consent has expired, we will no longer use the information supplied in future social media posts.

 

If you no longer wish for us to use the information you have shared with us, you can

withdraw your consent at any time by notifying the Digital Innovation Centre in

writing either via email (info@digitalinnovation.care) or by post, which is

to be addressed as follows:

 

Digital Innovation Centre

Hawkinge House

Hurricane Way

Folkestone

Kent

CT18 7SS

 

On receipt of your notification, we will stop using your information in future social media posts, but it may continue to appear in social media posts already in circulation.

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Sign in Sheets and electronic sign-in (Workshops, Events, Training and visiting the Digital Innovation Centre): All sign in sheets/electronic sign-in sheets will be held for

three months from the date of the event; this will allow sufficient time for any follow

up communications that are related to the event, workshop, training session or visit

attended.

 

Reasons we can collect and use your personal information

 

We rely on your consent as the lawful basis on which we collect and use your personal data.

 

We rely on your explicit consent as the lawful basis on which we collect and use your

special categories of personal data.

 

The provision of the information we collect from you is reliant on consent and is

required from you to enable us to use the information you have provided in the ways

set out within this Privacy Notice. You may withdraw your consent at any time. If you

do withdraw your consent no further personal information will be collected and the

existing personal information shall only be retained in accordance with the Digital Innovation Centre’s data protection policy.

 

Who we share your personal information with?

 

We will be sharing your information outside of Digital Innovation Centre as some information will be placed into the public domain as set out above with the

exception of your contact details, these will not be shared outside of the Digital Innovation Centre unless explicitly consented.

 

We will share personal information with law enforcement or other authorities if

required to do so by applicable law.

 

Your rights

 

Under the GDPR you have rights which you can exercise free of charge that allow

you to:

 

• Withdraw your consent at any time

• Know what we are doing with your information and why we are doing it

 

• Ask to see what information we hold about you (subject access request)

 

• Ask us to correct any mistakes in the information we hold about you

 

• Object to direct marketing

 

• Make a complaint to the Information Commissioners Office Depending on our reason for using your information you may also be entitled to:

 

 

• Ask us to delete information we hold about you

• Have your information transferred electronically to yourself or to another

organisation

• Object to decisions being made that significantly affect you

• Object to how we are using your information

• Stop us using your information in certain ways

 

We will always seek to comply with your request however we may be required to hold

or use your information to comply with legal duties.

 

Please note: your request may delay or prevent us delivering a service to you.

 

For further information about your rights, including the circumstances in which they

apply, see the guidance from the UK Information Commissioners Office (ICO) on

individuals’ rights under the General Data Protection Regulation.

 

If you would like to exercise a right, please contact the Digital Innovation Centre info@digitalinnovation.care

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Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it.

 

Those processing of your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach.

 

We will notify you and any applicable regulator of a suspected data security breach

where we are legally required to do so.

 

Who to Contact?

 

Please contact the Digital Innovation Centre to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

You can contact our Data Protection Officer, Will Graham at info@digitalinnovation.care or by writing to the Data Protection Officer at the following address:

 

Graham Care Group

Rodwell House

Row Town

Addlestone

Surrey

KT15 1HH

 

The General Data Protection Regulation also gives you right to lodge a complaint

with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/ concerns or telephone

03031 231113.

For further information visit About | Digital Innovation Centre

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